Packet Fusion

You may have heard of Kari’s Law*, signed in 2018 to require users of multi-line phone systems in commercial facilities to be able to dial 9-1-1 directly without having to dial a prefix to reach an outside line. Dialing 9-1-1 must also alert any front desk or security office maintained by the facility. Another new statute, Ray Baum’s Act, requires that emergency calls include a detailed “dispatchable location” for responders. This means that an emergency responder will know the exact location of the caller in a multi-floor office building, large campus, warehouse, etc. The result of these rulings is NG911, a nationwide, standards-based, all-IP emergency communications infrastructure enabling voice and multimedia communications between a 9-1-1 caller and a 911  call center , and to responders in the field. WHO DOES IT AFFECT? It’s important to note that this does not affect existing phone systems already in place. The law applies only to multi-line telephone systems manufactured, pu

Packet Fusion holistically evaluates your current carrier services to ensure your expenditures are accomplishing your business outcomes, saving you both time and money. When you work with Packet Fusion, we’ll draw on our experience and network to pinpoint where you can lower your bill and how you can secure better carrier services for an affordable price. Phone services