shoretel

You’re constantly bombarded with marketing materials and promises that cloud communications will help transform your business. But there are over 400 Unified Communications vendors and dozens of different services. Figuring out where to start can be a serious challenge.

 shoretel

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Cloud pbx

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A PBX, or Private Branch Exchange, is a private telephone network used inside a company or organization, which can receive and route calls based on system rules. When a person calls in, the PBX system answers the phone and enables the caller to reach a person or department based on a menu of selections through an interactive voice response system. The system typically includes features like voicemail, call recording and ACD call queues. It can also utilize VoIP. cloud pbx
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The RingCentral and Avaya Partnership: What Does it Mean?

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